Sales Manager, Mercat Tours

  • Location: Edinburgh
  • Salary: £35,000 pro rata
  • Contract: Part-time

Mercat Tours are looking for a strategically minded Sales Manager to join their Leadership Team.

Key skills & experience:

  • Friendly, energetic, and helpful. Someone who thrives working in a team and developing relationships
  • Knowledge and experience of marketplace
  • Excellent organisational skills for time management, strategy-setting and forward planning
  • Excellent negotiating and people management skills
  • Team player with strong communication and interpersonal skills
  • Passion for high quality product and visitor experience
  • Ability to respond well to pressure
  • A desire to be the best you can be
  • Sense of humour

Key responsibilities:

  • Drive the growth of Mercat in a positive, sustainable future as part of the dynamic Leadership Team
  • Develop existing B2C and B2B customer base and identify and grow new markets
  • Develop and implement long-term sales strategy to achieve core objectives
  • Manage and develop external relationships and internal team
  • Support growth in a positive, sustainable future to benefit the team, visitors, and local community
  • Design and implement sales strategy that expands and develops company’s customer base
  • Take responsibility for and achieve sales targets in line with Marketing Plan and LT strategy
  • Analyse sales performance in monthly sales report and direct improvement
  • Attend relevant sales missions and exhibitions
  • Secure, manage and grow key trade sales accounts
  • Monitor and report on market trends; visitors, competitors, developments threats and opportunities
  • Collaborate with Creative Development Manager and Visitor Experience Manager on new product development
  • Work with Marketing Manager to issue effective messages to key partners, drive sales and identify new markets
  • Work alongside Visitor Experience Manager to provide sales training for Support Team
  • Monitor and manage the company’s reputation to ensure they deliver a consistent, high-quality experience
  • Lead planning and delivery of day-to-day sales activities
  • Work with strategic partners such as Visit Scotland, DMOs and tourism bodies and partners
  • Manage budget to ensure greatest ROI to achieve strategic objectives
  • Contribute to Leadership Team business planning and shaping of targets

How to apply: click here to apply for this position.

About Mercat Tours: Mercat Tours offers 5 star walking tours and storytelling experiences of Edinburgh’s Old Town. Award-winning Storytellers connect guests with the people and places of the past to build remarkable memories of Edinburgh.