Group Sales Executive | BODY WORLDS London

  • Location: London
  • Salary:
  • Contract: Full time, permanent

BODY WORLDS London are looking for a Group Sales Executive who will be responsible for managing all group and school enquiries and bookings for BODY WORLDS London (BWLON), over the telephone, via e-mail, via third parties and in person.

Key responsibilities include:

  •  Ensuring all enquiries are dealt with in a timely manner
  • Actively upselling the experience and packages at every opportunity
  • Scheduling groups to ensure that groups are booked in within the agreed allocations to ensure the best experience for the group and the other paying BWLON customers
  • Tracking and reconciling payments for the groups over the phone,  via bank transfer or online
  • Integrating with many different roles within the business
  • Reporting to the Head of Sales and Marketing
  • Ensuring the most effective, efficient and customer service friendly booking process to ensure that potential sales and return visits are optimised
  • Working closely with the Operations team on a daily basis
  • Ensuring that the daily Duty Management team have accurate booking reports
  • Liaising with the Ticketing and Systems Manager to ensure all aspects of the booking process is supported by the ticketing system
  • Other ad hoc daily responsibilities will include answering general enquiries, monitoring various social media and review channels, supporting the operations team
  • Providing various statistics where required and any other reasonable requests

The successful candidate will:

  • Possess 2 years experience working within a visitor attraction/venue/exhibition environment
  • Possess 2 years experience working with a venue ticketing system
  • Have strong selling skills and an understanding of group bookings and processes
  • Have excellent telephone and written communication skills
  • Be experienced in liaising with finance functions for reconciliation of group and school payments
  • Be highly organised and able to work in a fast paced environment
  • Have a hands on approach suitable for supporting a new business

For more information click here.

How to apply: Please apply by sending your CV and cover letter to emma-jane.nutbrown@bodyworlds.co.uk

About BODY WORLDS London: Discover the beauty beneath your skin at the brand-new and all-interactive BODY WORLDS London over 200 exhibits of real human bodies reveal the magic under your skin, in more detail than has ever previously been possible, offering an unparalleled insight into the human body, how it works, and how best to look after yours.