Holiday Services Advisor, HF Holidays

  • Location: Elstree, Hertfordshire
  • Salary: £18,500 - £19,125
  • Contract: Permanent

HF Holidays are looking for a committed individual with an interest in travel to join our lively team. The role of Holiday Services Advisor is primarily about managing our guest communications to provide a high quality of customer service.

Between handling enquiries via incoming calls, general administrative tasks, updating customer accounts and dealing with correspondence, the Advisor is in the front line of client communications.

A professional understanding of what makes first-class customer service is also important, as are flexibility, multi-tasking, and problem-solving skills.

Please click here to view the full job description and person specification.

How to apply: Please send your CV to [email protected] or call 07864 923665 for more information.

About HF Holidays: HF Holidays is an Award-Winning Travel and Hotel Company and the UK’s largest Walking & Outdoor holiday provider. We own and operate 18 UK Country House Hotels and inspire our guests to travel to six continents around the World. Our story began in 1913 and we currently employ a team of around 500 and specialise in providing Walking holidays in the great outdoors in the UK, Europe and Worldwide. Looking after our guests and team is at the heart of everything we do, and our mission is to provide shared holiday experiences which inspire friendship, fun and an active enjoyment of the great outdoors. Because, we believe that among the things that matter most in today’s busy world is an appreciation of natural beauty, a love of the open air, and the joy of fellowship with one another.