Placing Executive, AC Group

  • Location: London
  • Salary:
  • Contract: Permanent, full time

AC Group are looking for a Placing Executive to join their AC Tours brand.

Key responsibilities include:

– Responding to and following up sales enquiries using appropriate methods ensuring all deadlines are adhered to
– Booking and negotiating group space in accordance with the itineraries
– Negotiating group rates with hotels throughout to ensure bookings are made within budget and client’s requirements
– Using personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles
– Ensuring that best rates and terms are contracted to ensure profit margins are maintained
– Building and maintaining relationships with hotels and other suppliers
– Representing the company at trade shows from time to time
– Completing hotel site inspections
– Communicating, liaising, and negotiating internally and externally using appropriate methods to facilitate the development of profitable business, sustainable relationships and effective service
– Managing, organising, and updating relevant data using database applications
– Interpreting instructions and issues arising, and then implementing actions according to policies and procedures
– Day to day contacting with suppliers including hoteliers and other service providers
– Emergency mobile cover on a rota basis
–  Completing any other office duties as required

The successful candidate will:

– Have professional fluency in English (required), and have professional fluency in French and/or Dutch (an advantage but is not essential)
– Be numerate, and have strong attention to detail and high levels of accuracy
– Have excellent customer service skills with an approach that consistently seeks to go above and beyond
– Possess strong negotiation skills and commercial acumen
– Have an empathetic ability to listen and thereafter communicate effectively and articulately
– Be extremely organised with an unflappable approach that can successfully multi-task
– Have the approach of a self-starter who takes real pride in their work while still enjoying and recognising the importance of being part of a team
– Possess a positive outlook with a flexible approach that actively seeks out solutions
– Be a quick learner of new IT tools and operating systems (essential)
– Possess previous experience in the travel/hotel industry with working knowledge of France and Benelux (an advantage but is not essential)
– Possess knowledge of Tourplan system (an advantage but is not essential)

How to apply: Please send through your updated CV and brief cover letter to [email protected]

About AC Group: AC Group was established in 1999 and is a DMC offering tailor-made solutions for visitors to the U.K and Ireland. The group offers 3 brands which are AC Tours, AC Luxe, and AC Online. AC Tours specialise in ad-hoc leisure groups and touring series around the UK and Ireland. AC Luxe tailor-make itineraries and bespoke services for guests travelling individual or as a part of a group, and have a dedicated MICE team who look after incentive groups of all sizes. AC Online is a FIT booking engine for hotels and services.