Product & Affiliate Executive, VisitBritain

  • Location: London
  • Salary: £25,000 - £27,000
  • Contract: Full Time, Permanent

VisitBritain is looking to recruit a Product & Affiliate Executive. This role is responsible in maintaining and expanding the breath of experiences retailed in VisitBritain Shop website through effective product management and supplier and global affiliate relationships, working closely with VisitBritain Shop’s Customer Service and Operations, Finance, Analytics, B2B and Online Merchandising teams.

Key responsibilities include:

  • Supporting the Senior Product Manager to maintain, develop and build upon current commercial relationships and enterprises to maximise e-commerce revenue generation.
  • Working with the Product team and Analytics team on product updates, promotions, product schedule and issues log ensuring all shops are kept updated regularly and that revenue is protected.
  • Working with the Operations team to find solutions to bring to live special additional products to live through our platform.
  • Managing assigned accounts, contacting selected partners accordingly.
  • Proactively responding to trade and media enquiries.
  • Providing feedback on the findings from these contacts; proactively highlighting concerns and making recommendations to improve and exceed sales via these agents.
  • Maintaining and building relationships with internal stakeholders across the business at all time, sharing knowledge and new learnings.
  • Working closely with members of the team, sharing existing and new knowledge when appropriate and working as part of the team at all times.
  • Maintaining constant communication with our suppliers to source special offers and seasonal promotions whenever relevant, looking after revenue and profit implication according to campaigns throughout the year.
  • Creatively supporting the use of imagery and write copy for your new products to support the products on sale.

The successful candidate will:

  • Have a degree or equivalent– Commercial, business, tourism-related disciplines with a clear interest in e-Commerce.
  • Be customer services focused, with experience in maintaining and growing client relationships, negotiation, influencing and communication skills using all methods to a particularly high standard of written and spoken English.
  • Have excellent organisational and prioritisation skills, with great attention to details.
  • A good understanding of e-Commerce trading activities and/or experience of tourism-related disciplines (pricing, contracting, product edits etc.).
  • Have a good standard of Computer Literacy Skills, i.e. Advanced Mircosoft Office, Web Content Management System and Photoshop (desirable).
  • Have knowledge on how to extract information via the web through research and analytical skills.
  • Be able to communicate with a variety of people in a friendly, confident manner and to work well as part of a team
  • Be able to fully embrace the organisation values and our strong passion for British Tourism.
  • Possess a positive attitude; someone who is keen to learn and suggest ideas.
  • Be able to fully embrace the organisation values and our strong passion for British Tourism.

Please click here to see the full job description and person specification.

How to apply: To apply for the role, please visit VisitBritain’s website and fill in the form, including your CV and covering letter by 26 February 2020.

About VisitBritain: VisitBritain is the national tourism agency for Britain – a non-departmental public body funded by the Department for Digital, Culture, Media & Sport (DCMS). It works with a wide range of partners in both the UK and overseas ,to grow the volume and value of inbound tourism across the nations and regions of Britain. It is the consumer, trade and media facing brand of the organisation.We aim to deliver 40 million international visitors, spending £31.5m by 2020, with our key corporate priorities for 2017/2018 as follows:
– Deliver tourism growth across the nations and regions
– Deliver the Discover England Fund
– Deliver research and insights to inform Government, industry and our marketing activity
– Deepen our partner relationships to leverage value
– Develop our role in the Business Visits and Events sector