HF Holidays has an exciting opportunity for a Reservations Consultant to join our busy call centre.
The main purpose of this role is to deal with customer bookings and queries in a professional manner. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and enquiries, keeping customer satisfaction at the core of every decision.
Previous experience in a similar position within a travel company call centre is essential.
How to apply: Please send your CV to firstname.lastname@example.org or call 07864 923665 for more information.
About HF Holidays: HF Holidays is an Award-Winning Travel and Hotel Company and the UK’s largest Walking & Outdoor holiday provider. We own and operate 18 UK Country House Hotels and inspire our guests to travel to six continents around the World. Our story began in 1913 and we currently employ a team of around 500 and specialise in providing Walking holidays in the great outdoors in the UK, Europe and Worldwide. Looking after our guests and team is at the heart of everything we do, and our mission is to provide shared holiday experiences which inspire friendship, fun and an active enjoyment of the great outdoors. Because, we believe that among the things that matter most in today’s busy world is an appreciation of natural beauty, a love of the open air, and the joy of fellowship with one another.