Visitor Services Supervisor, Wakehurst (Royal Botanic Gardens, Kew)

  • Location: Ardingly
  • Salary: £24,835 per annum, pro-rata + benefits
  • Contract: 10 months FTC

Wakehurst – Kew’s wild botanic garden in the Sussex High Weald – is seeking an energetic and experienced leader to join their Visitor Services team on a 10-month fixed term contract (maternity cover).

The Visitor Services Supervisor will be at the forefront of delivering an engaging and unique visitor experience, inspiring the team to exceed visitor’ expectations by ensuring consistent quality of customer service throughout.

They will lead an engaged and skilled visitor facing team, deliver great service to visitors, promote good communication across the site and a joined up service provision. They will also coach and develop a team of staff and volunteers to ensure excellent service is wove throughout all aspects of the visitor journey in keeping with Wakehurst’s ‘Spirit of Place’.

Please click here to view the full job description and person specification.

How to apply: Please complete the online application directly on the Royal Botanic Gardens, Kew website by Sunday 5 August.

About Royal Botanic Gardens, Kew: Royal Botanic Gardens, Kew is the world leader in botanic science and conservation, with two leading visitor attractions, Kew Gardens and Wakehurst. We use the power of our science and the rich diversity of our gardens to provide inspiration and understanding of why plants matter to everyone. Wakehurst is Kew’s wild botanic garden in the Sussex High Weald. One of the South East’s leading visitor destinations, Wakehurst has 500 acres of formal gardens, wooded landscapes, nature reserves, and the world-leading Millennium Seed Bank conservation project.