The Radical Travel Group, comprising travel brands HAGGiS Adventures and Highland Explorer Tours, are seeking a Sales & Marketing Assistant to support the Sales & Marketing Manager and wider team with key marketing and business strategies.
The role will develop, manage and maintain positive partnerships to ensure growth and efficiency of the company’s OTA and local agent business.
Key Responsibilities include:
- Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organisations
- Implementing specific marketing campaigns and new sales strategies ans directed
- Working with the Sales & Marketing Manager and Sales & Reservations team to develop initiatives to maximise cross-selling and new business opportunities
- Attending key sales and networking events where OTA partners, agents and consumers will be present
- Proactively seeking out opportunities with local agents, venues and hotels for selling tours
- Achieving annual targets in line with sales plan and budget
- Maintaining and updating back-end OTA systems
- Helping to manage and maintain positive partnerships to ensure growth and efficiency of the company’s OTA and Agent business
- Ensuring all incoming OTA and Agent inquiries are responded to efficiently, professionally and in a timely manner to maximise business potential
- Brand communications: assist in championing the HAGGiS Adventure, Highland Explorer Tours, the Skye Inn and Morag’s Lodge brands in line with brand guidelines
- Assisting with website updates and broader content management of third-party media and other marketing-related tasks
- Completing administrative tasks related to sales and marketing activity
- Working in the Sales & Reservations team as and when required
- Supporting the Sales & Marketing Manager and other colleagues in the wider team
The successful candidate will:
- Have a degree in business, management, marketing or a related field would be well regarded; alternative relevant experience – particularly sales – would also be considered
- Have a working knowledge of Microsoft Excel and Word
- Have a positive, can-do attitude
- Be a great communicator with a natural flair for striking up conversation
- Have customer service and sales experience
- Be a flexible and energetic team player who is always ready to go the extra mile
- Have excellent interpersonal skills with ability to multitask
- Be committed to continuous improvement, ongoing learning and personal development
- Have excellent attention to detail and passion for creativity
- Be highly motivated, confident and resilient
- Experience in or an understanding of the tourism industry would be desirable but not essential
- A second language would be a bonus
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The position is available for an immediate start. Standard hours are Monday – Friday, 9am – 6pm with some flexibility required for occasional weekends and Sales & Reservation cover.
How to apply: Please send your CV and cover letter to [email protected] by 22 March 2022.
About Radical Travel Group:
Our tours are where strangers become friends, all united under the same clan, on a mission to have epic experiences in Scotland.
Families and that sense of community is more important now than ever. Radical Travel Group – comprising of HAGGiS Adventures and Highland Explorer Tours are proud to be part of a family-owned brand, The Travel Corporation whose common goal is to share the love of travel.
We understand that travel is an incredible gift. It has the ability to open our eyes, our hearts, and our minds to the unique cultures and spellbinding beauty of the natural world.
As “Green Tourism” Gold award winners we have been recognised for the efforts we are making to ensure that the environment and communities we visit remain for generations to come. We are proud to announce that from the 1st of January this year, all HAGGiS Adventures & Highland Explorer Tours are carbon neutral. We’ve developed a five-point Climate Action Plan to guide us – committing to carbon reductions and evolving to support the transition to a low-carbon future.
