London-based luxury travel company, EG Chauffeurs, has expanded its leadership team to further enhance its client experiences.
With over 12-years’ experience and a five-star Trustpilot rating, EG Chauffeurs has recently appointed Luciano Pinto as Head of Business Development & Client Services. With experience spanning SaaS, luxury travel and corporate services, Luciano will lead the company’s response to evolving client needs, including cultivating new partnerships and ensuring existing clients continue to receive elevated, attentive service.
Luciano Pinto said, “It’s all about listening closely to what clients need today. Luxury isn’t just about the car, it’s about how every detail of the journey is managed, from first contact to final drop off.”
Supporting Luciano in his role is Sindi Selita, who managed administration and client communications to ensure that service delivery aligns with the company’s ambitions to set new benchmarks.
Founder Ervin Gjoni commented, “What stands out about Sindi is her calm, organised nature and attention to detail. She gives our clients confidence that every detail will handled properly, which is exactly the reassurance they look for in a luxury service.”
Focusing on elevating the client experience, EG Chauffeurs has also refined its booking processes and is broadening the profile of its chauffeurs. More women are now joining the team and more than 75% of its chauffeurs are fluent in multiple languages with more being added, offering clients greater choice, flexibility and inclusivity.
The company continues to expand its fleet of electric and hybrid models to include BMW i7s and the fully electric, luxury 7-seater Mercedes V-Class, in addition to its fleet of Mercedes S-Class and Range Rovers.
For more information or to book visit www.egchauffeurs.com
