Merlin Entertainments has announced that paper vouchers will no longer be accepted at its UK attractions, with the change taking immediate effect. The move forms part of the company’s updated safety measures introduced following the COVID-19 pandemic to support the safety of guests and staff.
Travel trade partners will need to book tickets in advance using Merlin’s digital solutions and ensure that all tickets include a valid Merlin barcode.
Other safety measures implemented across it’s UK attractions include:
- Reducing daily ticketed capacity and clear markers and signage to allow for social distancing in queues, dining areas, in live shows, and on rides.
- New signage to inform guests of key safety messages and instructions.
- Temperature checks as a condition of entry.
- Requiring guests to wear suitable face coverings, with masks available for those without.
- Installing new hygiene screens at service counters and food stalls and sanitisation stations for guests.
- New menu offerings that place greater emphasis on takeaway options and reduce the number of high-frequency touch points.
- Enhanced cleaning measures and staff training.
For more information on digital ticketing or new safety measures please contact Merlin Entertainments or visit their website
