Strand Palace is making preparations to welcome visitors back from 7 July. The central London hotel has undertaken a series of changes to ensure customer and staff safety, including obtaining a Safe Stay accreditation stamp from the World Travel and Tourism Council (WTTC) which certifies that the hotel has met the WTTC’s COVID-19 health and safety requirements.
Measures include reorganising public areas and using floor markings and one-way entry and exit systems to facilitate social distancing, providing sanitising gel in areas around the hotel, removing collateral from guestrooms to minimise risk, and going completely cashless to reduce contact between guests and hotel staff.
Group bookings will arrive and check-in within a designated area to maintain social distancing measures, and group organisers will be notified of the check-in location 72 hours prior to arrival.
An enhanced cleaning regime will be implemented, including disinfecting all guestroom keycards before and after use, disinfecting all reception area surfaces – including protective screens – after guest check-in and check-out. All front desk staff will be provided with personal protective equipment, and all staff have undertaken mandatory hygiene training.
The gym will remain closed until further notice, however public toilets on the ground floor will be open for guests to use, with a maximum of two people using the facilities at a time. Both hotel bars, Gin Palace and Haxells, will remain closed, and dining services will be in-room only with tray charges waived for breakfast.
For more information please visit the Strand Palace website.