Technology company Ticknovate has authored a free-to-download eBook, detailing how organisations now need to take a holistic view of their technology infrastructure to ensure it is an enabler rather than a preventer.
Outlining the challenges being faced by CEOs, CCOs, CTOs and Managers post pandemic, this eBook details how one attraction provider overcame the challenges and frustrations they had been tolerating and how the right technology delivered outcomes including increased conversion rates and average order value.
Although essential in today’s ever changing environments, it is often deemed easier to make do with already existing technology infrastructure, rather than starting with the new. Many organisations have systems in place that are inflexible, built using out of date architectures, that rather than enhance and streamline processes, require manual workarounds and deliver on part of the requirements leaving both the customer and the system admin frustrated.
The eBook explores how digitisation and the introduction of a modern, modular, flexible and extensible software architecture can scale and adapt with business and deliver opportunities, such as operational savings alongside the ability to enhance and monetise the customer experience whilst increasing revenue generation, all without significant upfront costs.
To download the eBook, click here.