EMS is a boutique team that has refined the art of bespoke service. Collective knowledge, passion and experience enables them to focus on the things that really matter to clients and hone them into something incredible, be it a corporate meeting, a special event, a UK based luxury travel itinerary or a sports event.
EMS was founded by Emma Morena Stringer in 2011. By placing her clients at the centre of everything she did, Emma was able to build EMS a reputation not only as a company that makes dreams come true, but for creative and meticulous planning and execution, things that remain pillars of the business today. Emma was joined in 2022 by Christine Streckewald, who brings with her 18 years of special interest and luxury travel experience in the UK and Europe. In January 2023, Diego joined their small team and added Sports Event Management experience to the company. As a small, dynamic team with 64 years combined experience in events, luxury and special interest travel and Sports Event Management, EMS are well-versed in elevated standards, highly professional and experts at what they do. Imaginative and hard-working, they are limited by nothing when it comes to creating the perfect event or programme for clients.
They are currently seeking an Account Manager to join their team.
Key responsibilities:
- Allrounder: costing & operations – event and programme planning from costing to the delivery of the experience, on-site management and invoicing.
- Plan, design, and produce events and programmes while managing all project delivery elements within time limits.
- Working on several projects simultaneously some at costing stage, some in operations while possibly being on-site with a group.
- Liaise with clients to identify their needs and ensure customer satisfaction.
- Source, negotiate and contract suppliers.
- Organise site inspections with clients.
- Propose ideas to improve provided services and event / programme quality.
- Build strong relationships with clients and suppliers.
- Maximise profit.
- Create P&L calculation of each project.
Key skills & experience:
- Microsoft: Excel & PowerPoint.
- Strong organisational skills.
- Costing and operational skills.
- Able to work under pressure.
- Positive can-do attitude.
- Passionate about the work they do.
- Comfortable working within a small team.
- Ambitious, motivated and dynamic.
- Excellent interpersonal skills, and customer/client service focus.
- Strong project co-ordination/logistics skills – numerate with good attention to detail.
- Bright and personable with passion and pride in contributing to the business.
How to apply: please send your CV and cover letter to [email protected].
