Ashmolean Museum is currently seeking a Commerial Groups & Travel Trade Officer.
Key responsibilities:
- Support the growth and development of the Ashmolean Museum’s commercial offer for group visitors and the travel trade.
- Help create and implement a cohesive, commercially focused strategy that enhances both visitor experience and income generation.
- Collaborate with internal teams (Marketing, Box Office, Visitor Experience, Public Programmes, and Events) and an external consultant to design and deliver high-quality group experiences.
- Act as the primary point of contact for commercial group and travel trade enquiries.
- Develop and coordinate tailored group packages and experiences aligned with commercial objectives.
- Contribute to developing pricing structures and commission models for group and trade partners.
- Monitor performance through reporting, data analysis, and evaluation to inform strategic decisions.
- Represent the Museum professionally within the travel trade, including at promotional activities and trade events.
- Build and maintain strong relationships with group organisers, tour operators, and travel trade partners.
- Share insights, learning, and best practices across the wider Gardens, Libraries and Museums (GLAM) division.
Key skills & experience:
- Demonstrable experience of planning, developing, and delivering high-quality group or visitor offers.Experience working within a museum, heritage, cultural, or visitor attraction environment (desirable.
- Strong commercial awareness, with experience contributing to income generation initiatives.
- Experience supporting or developing pricing structures, budgeting, and/or reporting against financial targets.
- Excellent organisational skills, with the ability to manage multiple projects and competing priorities effectively.
- Strong written and verbal communication skills.
- Ability to produce clear, accurate written materials, proposals, and performance reports.
- Proven ability to work collaboratively with a wide range of internal stakeholders and external partners.
- Strong relationship-building and stakeholder management skills.
- Commitment to equality, diversity, and inclusion (EDI) in professional practice.
- Awareness of and commitment to sustainability principles within a cultural or visitor-focused context
How to apply: please click here to apply for this position.
