Blenheim Palace is seeking a Group and Partnership Administration Assistant to join the Groups team to help drive their ambitious target of 800,000 visitors per year. The role is key to ensure the smooth running of the department and to help achieve visitor targets.
Key responsibilities include:
- Working with the Groups Sales Executive to take group bookings via email and over the phone
- Dealing with any queries from Group and Trade partners
- Inputting booking data onto the relevant systems
- Occasional attendance at trade shows
- Working with the marketing team to produce the Groups newsletter an updates
- Working with the onsite operations teams to ensure that all group have a first-class experience
- Putting together end-of-month reports
- Working with the onsite catering team on groups catering bookings
- Working with third-party event partners, e.g. on Christmas group bookings
- Occasional out of hours and event working
- Occasional attendance at partnerships meetings
Key skills and knowledge:
- Good level of administrative skills
- Customer service skills
- Data input and Windows IT knowledge
- Great communication skills, both verbal and written
- Stakeholder management
- Knowledge of tourism or a visitor attraction desirable but not essential
- Organised and efficient
- Team player
- People focused
How to apply: Please follow this link to view the full job description and to apply online. Candidates will be invited for interview as and when applications are received.
About Blenheim Palace: Blenheim Palace is the home of the 12th Duke and Duchess of Marlborough and the birthplace of Sir Winston Churchill. This masterpiece of 18th century baroque architecture boasts over 300 years of history and is a World Heritage Site, surrounded by more than 2000 acres of ‘Capability’ Brown landscaped Parkland and Formal Gardens. Not only an iconic part of history, Blenheim Palace is a living and changing experience with a wealth of events, themed tours and exhibitions throughout the year.
