Leisure Department Executive, Abbey Group

  • Location: Edinburgh
  • Salary: Negotiable
  • Contract: Full-time, permanent

The Abbey Group is an established and fast growing Destination Management company with offices in Dublin and Edinburgh with a turnover of 95 million in 2019 specialising in B2B sales to the International travel trade in both Groups and FIT. The UK operation is head quartered in Edinburgh with a remote team presence in London. Today, the group consists of Abbey Ireland & UK, Abbey Conference & Events and Moloney & Kelly Ireland and UK.

Moloney & Kelly Ireland and UK (part of the Abbey Group) is a leading Destination Management Company which specialises in luxury individual and leisure group travel from the US, corporate meetings and incentive groups from around the world with the core objective to ensure the delivery of a top class and professional service to our worldwide client base. Moloney & Kelly has gained a reputation as the market leader in operating incentive programs into Ireland with its team of experts delivering creative, exciting and successful client experiences. The Company’s leisure groups and Individual Travel Department is an approved Virtuoso and Signature on-site partner for the UK and Ireland and can provide an exciting range of tailored high- end programs for those clients who are travelling both independently or part of group or for those clients who wish to have pre or post extensions when participating on an Ireland/UK incentive or conference program and to enjoy some of Ireland/UK’s hidden gems.

As part of its continued expansion, they are now looking to recruit an Edinburgh based FIT specialist for our Leisure Department.

Key responsibilities include:

  • Develop and maintain strong relationships with both, existing and potential new clients of Monoley and Kelly.
  • A hands on approach to developing FIT business for the UK from existing and potential new clients.
  • Provide assistance to other Moloney & Kelly and Abbey UK staff in business development.
  • Work with the Moloney & Kelly team to ensure that company information and sample programmes are constantly updated, refreshed and reflect current special offers.
  • Full utilisation of the tourplan system to generate all client quotations and subsequent follow up, ensuring that the confirmed proposal is accurately reflected.
  • General office duties including booking confirmations, filing, processing reservations and the distribution of client welcome packs.
  • Periodic out of hours emergency phone coverage.
  • Support with the supervision of any staff/trainees assigned to the area.

Key skills & experience:

  • Relevant degree qualification in Languages, Business or Tourism – desirable but not essential.
  • Very good knowledge of MS Office.
  • Fluency in verbal and written English.
  • Experience in a similar role/company is essential for this position.
  • In depth knowledge of the luxury UK tourism product a distinct advantage.
  • Proven track record in the development of clients proposals and operating those programs to the highest level within a fast paced and competitive environment.
  • Ability to meet agreed timelines and deadlines.
  • Excellent customer care and communication skills.
  • Willingness to travel – mainly within Ireland & UK, but also possibly to overseas locations.

Please click here to view the full job description >>

How to apply: please send CV & covering letter to Nicolas Ronald by 15 July.

About Abbey Group: Abbey Ireland & UK is owned and managed by a team of experienced travel professionals and its core business is selling the destinations of Ireland and the UK to the worldwide travel trade on a B2B basis. With over 44 years of experience, Abbey Ireland & UK specialises in leisure tourism and offers the full range of services for Group and Individual Travel.