Mercat Tours are looking for a strategically minded Sales Manager to join their Leadership Team.
Key skills & experience:
- Friendly, energetic, and helpful. Someone who thrives working in a team and developing relationships
- Knowledge and experience of marketplace
- Excellent organisational skills for time management, strategy-setting and forward planning
- Excellent negotiating and people management skills
- Team player with strong communication and interpersonal skills
- Passion for high quality product and visitor experience
- Ability to respond well to pressure
- A desire to be the best you can be
- Sense of humour
Key responsibilities:
- Drive the growth of Mercat in a positive, sustainable future as part of the dynamic Leadership Team
- Develop existing B2C and B2B customer base and identify and grow new markets
- Develop and implement long-term sales strategy to achieve core objectives
- Manage and develop external relationships and internal team
- Support growth in a positive, sustainable future to benefit the team, visitors, and local community
- Design and implement sales strategy that expands and develops company’s customer base
- Take responsibility for and achieve sales targets in line with Marketing Plan and LT strategy
- Analyse sales performance in monthly sales report and direct improvement
- Attend relevant sales missions and exhibitions
- Secure, manage and grow key trade sales accounts
- Monitor and report on market trends; visitors, competitors, developments threats and opportunities
- Collaborate with Creative Development Manager and Visitor Experience Manager on new product development
- Work with Marketing Manager to issue effective messages to key partners, drive sales and identify new markets
- Work alongside Visitor Experience Manager to provide sales training for Support Team
- Monitor and manage the company’s reputation to ensure they deliver a consistent, high-quality experience
- Lead planning and delivery of day-to-day sales activities
- Work with strategic partners such as Visit Scotland, DMOs and tourism bodies and partners
- Manage budget to ensure greatest ROI to achieve strategic objectives
- Contribute to Leadership Team business planning and shaping of targets
How to apply: click here to apply for this position.
About Mercat Tours: Mercat Tours offers 5 star walking tours and storytelling experiences of Edinburgh’s Old Town. Award-winning Storytellers connect guests with the people and places of the past to build remarkable memories of Edinburgh.
