Sales & Marketing Coordinator, Hard Rock Cafe

  • Location: Piccadilly Circus (hybrid)
  • Salary: £Competitive
  • Contract: Full-time

Hard Rock Cafe Piccadilly Circus is currently looking for a Sales and Marketing Coordinator to join their team.

The Sales & Marketing Coordinator will be responsible for supporting the Cafe Sales & Marketing team while taking ownership of specific initiatives to drive sales. Hard Rock Cafe are looking for someone who wants to work in a fun, energetic and fast paced environment.

Key responsibilities:

  • Drive Group Sales/Menu’s segment
  • Assist with ongoing projects and support the Sales and Marketing Managers on execution of events / brand activations
  • Actively engage in the Tour & Travel industry and proactively lead Tour Guide & Concierge Programme
  • Partnering with Sales & Marketing Manager in the prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings
  • Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business
  • Attend / facilitate trade-shows and networking events
  • Work with the Sales & Marketing Assistant, handling incoming enquiries via telephone and email, managing our reservation systems Open Table and Sales Force, and coordinating the full cycle of group bookings – from proposals through to payments
  • The successful candidate will create function sheets, liaise with our operations and finance team, maintain sales databases and handle reporting
  • Experience and understanding of digital platforms

Key skills & experience:

  • Tour & Travel / Sales & Marketing Experience preferred
  • Hospitality and CRM knowledge is a bonus
  • Presentation of a professional image to guests, clients, and potential function coordinators
  • Possession of a take charge attitude tempered with diplomacy
  • Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful event
  • Must possess strong communication and listening skills, excellent reading and writing
  • Multiple language abilities a plus, fluency in English required
  • Must have valid EU work permit to work in this location

How to apply: please email your CV to [email protected].

About Hard Rock Cafe: The first ever Hard Rock Cafe opened its doors on Old Park Lane in London in 1971. Still to this day, it offers the best authentic American cuisine and the most valued collection of rock’n’roll memorabilia in the world. They now have five company-owned Hard Rock Cafes in the UK: Old Park Lane and Piccadilly Circus in London, Edinburgh, Manchester and Glasgow. Catering to tour groups of all sizes, Hard Rock Cafe a variety of set menus to suit all clients needs. All Cafes are available for private hire.