McKinlay Kidd recently won ‘Best Specialist Tour Operator’ at the Telegraph Travel Awards. They offer tailormade and experience-led holidays throughout Scotland, Ireland, England and Wales, from road trips to small group rail tours. They pride ourselves on personal service and every member of the team actively contributes to the company’s success.
Key responsibilities:
- Responding to enquiries and converting them into tailor-made holidays.
- Listening and responding to customers needs.
- Organising accommodation, activities and travel.
- Working in partnership with local businesses.
Key skills & experience:
- Natural sales skills backed by a strong customer service focus.
- Fluent in English and demonstrate excellent attention to detail in both literacy and numeracy.
- Will relish the challenge of working in a fast-paced yet supportive environment as part of a small team of around 20 people.
- The ability to be a quick learner is necessary.
- A skilled communicator and computer literate.
- Excellent knowledge of the geography of Scotland – and ideally also England, Wales and Ireland – and be passionate about encouraging visitors from home and overseas to explore beyond-the-beaten track.
- Believes a holiday in the UK/ Ireland can be just as good as one abroad.
- Experience in a customer-facing role in travel or hospitality.
How to apply: please email your CV and cover letter describing your favourite place in the UK or Ireland to Zoe Davidson, General Manager.
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