Ticketing & Affiliates Coordinator, TravelBeat

  • Location: Haywards Heath
  • Salary: Competitve
  • Contract: Full-time, permanent

Formed in 2015, TravelBeat is a multi-award-winning sales & marketing company that helps organisations and destinations around the world understand the valuable B2B market and how to target it effectively. TravelBeat is proud to call a diverse mix of of Destinations, City Passes
and some of the biggest brands in Culture, Heritage, Attractions, Live Entertainment and Sportsour partners. They work inbound to the UK, North America & Continental Europe. Owing to their continued growth, TravelBeat are looking for a Ticketing & Affiliates Coordinator.

Key responsibilities:

  • Manage and coordinating all aspects of ticketing and affiliate marketing programs across our partner portfolio
  • Knowing relevant partners’ ticketing systems, channel managers and their capabilities inside and out
  • Coordinate and execute all aspects of our affiliate marketing program, including recruiting and managing affiliates, creating and distributing marketing materials, and tracking and reporting on program performance across our client portfolio
  • Manage and maintain our ticketing and affiliate marketing platforms, ensuring they are up-to-date and functioning properly
  • Analyse and report on ticketing and affiliate marketing performance, identifying areas for improvement and making recommendations for optimization
  • Stay up-to-date on industry trends and best practices in ticketing and affiliate marketing, sharing insights and recommendations with the team
  • Nurturing relationships with existing partners through effective business development and partner relationship management
  • E-marketing and e-mail management
  • Reporting back to partners
  • Managing TravelBeat’s and TravelBeat’s partners’ attendance at trade shows including liaising with stand builders, printers and venues
  • Facilitating partners’ tourism marketing and advertising campaigns
  • Benchmarking, competitor analysis and market analysis as required by clients
  • Familiarisation trip and other event management
  • Other relevant duties, as assigned

Key skills & experience:

  • Demonstrable knowledge of a tourism ticketing systems, channel managers and/or online travel agents
  • Experience of working in tourism and/or tourism ticketing
  • Ability to translate data into meaningful reports
  • Aptitude in working with tech platforms
  • Ability to manage multiple tasks well
  • Excellent time management skills
  • Have good written and verbal communication skills and an excellent telephone manner
  • Be computer literate with an ability to communicate well by email, you will be provided an Apple Macbook.
  • Be proficient in using Microsoft Office applications, in particular Outlook
  • Be numerate and with analytical skills
  • Have good attention to detail
  • Be a team worker and have a positive ‘can do’ attitude
  • Able to work independently
  • Customer service experience of 2+ years


  • Experience of working with performance based and / or affiliate marketing
  • A knowledge of working with API
  • Active interest in tourism products
  • Second language – in particular French, German, Spanish or Mandarin
  • Be proficient in using Microsoft Office applications such as Word and Excel
  • Professional experience of 2+ years
  • Full UK driving license
  • Active passport

Click here to read the full job description.

How to apply: please send your CV and cover letter to Symeon Vasileiadisys at [email protected].